Purchasing policy 

 

Orders below $1000

Orders over $1000

Orders below $1000

Prices

All prices are in Canadian dollars and the posted price includes applicable taxes. Additional shipping and handling fees apply.

Taxes

Basic food products such as our garlic and fermented garlic scapes are not subject to any taxes. 

Shipping

Quebec

Your delivery option will appear when you finalize the online transaction. The options vary according to the delivery address and weight of the order.

Canada Post preferential rates: Wow! We have a new deal with Canada Post that lets you save on transportation costs. With these preferential rates, the shipping costs will be calculated based on your postal code and the weight of your order.

Fixed preferential rates: Good news! We’re still keeping our fixed shipping rate at $20. Choose it if the Canada Post rate is higher than ours. Note that for this option, we reserve the right to select the carrier of our choice (Canada Post or Nationex).

Free Shipping: Free shipping is available for orders of $200 or more, which is a $20 to $50 savings depending or your region!

Rest of Canada

Canada Post preferential rates: Wow! We have a new deal with Canada Post that lets you save on transportation costs. With these preferential rates, the shipping costs will be calculated based on your postal code and the weight of your order.

Delivery

Delivery is done through Canada Post and Nationex ground services.

We deliver everywhere in Canada. 

To pick up your order from Le Petit Mas, at our new office in Martinville,  just select the option “Pickup at the farm” and come pick it up during opening hours.

If you order your garlic in August, you will receive it in September. The processing time of your order depends on the number of orders we receive. We process the orders on a first come, first served basis. The sooner you order your garlic in August, the sooner you will receive it in September, and so on for the following months. 

Conditions out of our control (bad weather, strikes, customs, etc.) may bring additional delays.

Delivery times are not guaranteed. Le Petit Mas cannot be held responsible in any way for any delay in delivery. However, please contact us concerning any undue delay.

Le Petit Mas cannot be held responsible should Canada Post or Nationex loose a delivery.

Method of payment

You can pay for your order with a credit card or directly through your PayPal account. For your order to be confirmed, payment must first be verified and accepted by our online store.  

Returns

Should there be an error in preparing your order, or should you not be satisfied with one of our products, please contact us by email at vente@lepetitmas.ca or by phone at 819 501-8747.

Returns are accepted within 5 days following date of shipping by Le Petit Mas in some condition only.

If the garlic has been manipulated (to make seeds for example), no return will be accepted.

No returns will be accepted unless a previous agreement has been made with Le Petit Mas.

The cost of returning merchandise and reshipping charges, where applicable, will be charged to the customer.

Shipping charges will not be refunded.

Orders

All orders submitted through this webpage shall be considered to be a purchase order made to Le Petit Mas. Le Petit Mas reserves the right to refuse to fill any purchase order for reasons of availability or any other reasons related to the products concerned. Should your order be refused, you will be notified by email and your payment will be fully refunded.

You agree that no products bought through this webpage can be resold for commercial purposes or with the aim of making a profit from them without the express written consent of Le Petit Mas.

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Orders over $1000

Prices

All prices are in Canadian dollars and the posted price includes applicable taxes. Additional shipping and handling fees apply.

Taxes

Basic food products such as our garlic and fermented garlic scapes are not subject to any taxes. 

Shipping

Quebec

IN QUEBEC: Free delivery for orders of $200 and over.

REST OF CANADA: An agreement will be made with Le Petit Mas according to the size of the order and the delivery address.

Delivery

The customer must be there for the delivery or make the necessary arrangements with Le Petit Mas for the delivery.

Le Petit Mas will inform the customer at least 24 hours prior to the departure of the products.

No garlic will be delivered if the payment has not been made.

 

Delivery will be made by Canada Post, Nationex or Bourret transport. Le Petit Mas reserves the right to choose the carrier.

Delivery times are not guaranteed. Le Petit Mas waves all responsibility for any delay in receiving the package.

However, please don’t hesitate to contact us if there is a delay.

Delivery starts in September. The processing time of your order depends on the number of orders we receive. We process the orders on a first come, first served basis. The sooner you order your garlic in the summer, the sooner you will receive it in September, and so on for the following months.

Method of payment

BEFORE SEPTEMBER 1: A non-refundable 20% deposit is needed to place the order.

AFTER SEPTEMBER 1: Complete payment is needed to place the order.

Without a deposit or final payment, the order will not be valid, and Le Petit Mas will not put aside garlic for the customer. 

It is the customer’s responsibility to make the payment at the right moment.

 
We will need your full address and your phone number to issue the invoice. Payment can be made by bank transfer or check.
 

Returns

Should there be an error in preparing your order, or should you not be satisfied with one of our products, please contact us by email at vente@lepetitmas.ca or by phone at 819 501-8747.

Returns are accepted within 5 days following date of shipping by Le Petit Mas in some condition only.

If the garlic has been manipulated (to make seeds for example), no return will be accepted.

No returns will be accepted unless a previous agreement has been made with Le Petit Mas.

The cost of returning merchandise and reshipping charges, where applicable, will be charged to the customer.

Shipping charges will not be refunded.

Orders

All orders submitted through this webpage shall be considered to be a purchase order made to Le Petit Mas. Le Petit Mas reserves the right to refuse to fill any purchase order for reasons of availability or any other reasons related to the products concerned. Should your order be refused, you will be notified by email and your payment will be fully refunded.

You agree that no products bought through this webpage can be resold for commercial purposes or with the aim of making a profit from them without the express written consent of Le Petit Mas.

Continue shopping